Services for passengers with reduced mobility at Zurich Airport
Zurich Airport offers assistance to disabled passengers and passengers with reduced mobility on their way at the airport.
The service is provided by our service provider careport AG and is available free of charge to all passengers with reduced mobility.
If you register as prescribed, careport accompanies and assists you on your way from the arrival at the airport to the aircraft and back from the aircraft to the arrival hall. careport assists you in checking in your luggage, at passport control, at customs and at security control as well as in receiving your luggage back.
careport also takes care of your special needs, such as the transport of your wheelchair or the appropriate handling of your assistance dog.
In order to make use of the assistance, please announce your demand when booking your flight, latest 48 hours prior to the scheduled departure time, to your travel agency or to your airline.