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Money exchange & finances


Banks and VAT refunds

If you permanently reside outside Switzerland, you can reclaim the VAT on goods you purchase in Switzerland. And you can also save on VAT when you shop at the airport. This page tells you how and where you can get your refund. It also includes a list of all banks that have branches at Zurich Airport.

added value tax
Global Blue Cash Refund  

Claiming a VAT refund

People who permanently reside outside Switzerland can claim a refund of VAT on goods they purchase here. VAT on purchases made at Zurich Airport will also be refunded.

VAT refund

The VAT (value added tax) rate in Switzerland is 8.0%. VAT is already included in the purchase price. Passengers who permanently reside outside Switzerland can claim a VAT refund if they have purchased goods to the value of at least CHF 300.00 per day and vendor. The purchased goods must be taken out of the country within 30 days, and must be presented to the Swiss customs officials together with the receipts upon departure.

1. Check in – Hand luggage

If possible, carry your purchased goods in your hand luggage.
Proceed through boarding pass control and security to the Customs office airside. Here you need to have your VAT form stamped for the goods you purchased in Switzerland.
Then collect the refund at Global Blue (direction Transfer Desk A).

2. Check in – Normal luggage

Check in, advising the Check in staff that you have Tax Refund goods in your luggage. Then proceed with the checked in luggage to the Customs Office landside, in Check in 1 (opposite the boarding pass control).
The Customs Officer is responsible that your luggage will be sent to the luggage processing area.
You then proceed through the Boarding Pass Control and Security to Global Blue airside (direction Transfer desk A) for your refund.

Customs Office

The Customs Officer will stamp your VAT form. You must show the goods upon request. You cannot obtain a refund with the customs stamp!

Global Blue

Here you will get your refund in cash or on a chosen credit card. If for any reason the Global Blue Office is closed, you may drop your stamped form in the post box in front of the counter. Do not forget to write down your credit card number. Please note that Global Blue forms can only be cashed in in the transit area.

How to get your VAT refund back from a European Union Country

As Switzerland is not a member of the European Union, you may only claim the VAT refund in Switzerland if you obtain the Customs stamp when leaving the EU.  You do not need to present the goods to Swiss Customs and may collect your refund at Global Blue airside (after boarding pass control and security).

 

Premier Tax Free / Tax Free Worldwide

If you wish to cash in your forms which have already been stamped, this is possible at the Travelex branches in Zürich airport.


Tax free shopping at Zurich airport

Many shops in the transit area at Zurich airport sell their goods at net prices ie. without VAT, as long as the customs requirements are fulfilled.
You can recognize the shops offering this service by the logo at the entrance. The employees will advise whether the VAT can be deducted at the till. In the shops where VAT has to be paid, it is already included in the prices. Therefore it is always worth asking the staff about the VAT situation, they will be happy to help.

Plan Global Blue

Plan Global Blue kl

Links

Banks

At Zurich airport you will find a wide range of financial institutions. Whether you want to just change money, open an account or need some financial advice, then you are bound to find the right provider.

18 Result

Bank, Cash dispenser, Foreign exchange

Credit Suisse

Daily from 06:00 a.m. - 10:00 p.m.
Check-in 2

Phone
+41 44 804 37 11
Website
Credit Suisse
Bank, Cash dispenser, Foreign exchange

Credit Suisse Bancomat

Cash Dispenser open 24 hours

Check-in 2
Bank, Cash dispenser, Foreign exchange

Credit Suisse Bancomat

Cash Dispenser open 24 hours

Gates B
Bank, Cash dispenser, Foreign exchange

Credit Suisse Bancomat

Cash Dispenser open 24 hours

Arrival 2
Phone
+41 44 804 37 11
Website
Credit Suisse Bancomat
Bank, Cash dispenser, Foreign exchange

Credit Suisse Bancomat

Cash Dispenser open 24 hours

Airport Center
Phone
+41 44 804 37 11
Website
Credit Suisse Bancomat
MwSt, More, Bank

Global Blue

Daily from 06:00 a.m. - 10:00 p.m.
Airside Center

Tax-free shopping with Global Blue. This payment point is just one of many options for foreign passengers who wish to claim a VAT refund on goods purchased in Switzerland. Refunds can be made quickly providing passengers present a valid form of ID and a Global Blue Tax Free form, completed in full and bearing a customs stamp.

Phone
+41 43 816 32 37
Fax
+41 43 816 32 38
Website
Global Blue
Bank, Books & newsstands, More

Poste CH SA

Shopping at the post office – what could be simpler! The airport post office is open 365 days a year. Expert advice, friendly service and a wide range of products.

Airport Center

Opening hours:
Mon - Fri 07:30 a.m. - 09:00 p.m.
Sat, Sun and public holidays 08:00 a.m. - 09:00 p.m.

Phone
+41 848 888 888
Fax
+41 844 888 888
E-Mail
serviceclientele@poste.ch
Website
Poste CH SA
Cash dispenser

Postomat

Bancomat open 24 hours

Arrival 1
Phone
+41 800 888 877
Website
Postomat
Cash dispenser

Postomat

Bancomat open 24 hours

Airport Center
Phone
+41 800 888 877
Website
Postomat
Cash dispenser

Raiffeisen Cash Dispenser

Airport Center
Phone
+41 44 866 71 00
Fax
+41 44 866 71 71
E-Mail
ekd@raiffeisen.ch
Website
Raiffeisen Cash Dispenser
Foreign exchange

Travelex

Daily from 06:00 a.m. - 09:30 p.m.
Check-in 2

The world's biggest money changer. Services include: money exchange, traveller's cheques, Western Union money transfer, phone cards, VAT refunds.

Phone
+41 (0)43 321 22 86
Fax
+41 (0)43 816 58 35
E-Mail
zurich.airport@travelex.com
Website
Travelex
Foreign exchange

Travelex

Daily from 06:00 a.m. - 10:30 p.m.
Airside Center

The world's biggest money changer. Services include: money exchange, traveller's cheques, Western Union money transfer, phone cards, VAT refunds.

Phone
+41 (0)43 321 22 86
Fax
+41 (0)43 816 58 35
E-Mail
zurich.airport@travelex.com
Website
Travelex
Foreign exchange

Travelex

Daily from 06:00 a.m. - 10:30 p.m.
Airside Center

The world's biggest money changer. Services include: money exchange, traveller's cheques, Western Union money transfer, phone cards, VAT refunds.

Phone
+41 (0)43 321 22 86
Fax
+41 (0)43 816 58 35
E-Mail
zurich.airport@travelex.com
Website
Travelex
Foreign exchange

Travelex

Daily from 06:00 a.m. - 10:30 p.m.
Baggage Claim 2

The world's biggest money changer. Services include: money exchange, traveller's cheques, Western Union money transfer, phone cards, VAT refunds.

Phone
+41 (0)43 321 22 86
Fax
+41 (0)43 816 58 35
E-Mail
zurich.airport@travelex.com
Website
Travelex
Bank, Foreign exchange, Cash dispenser

UBS AG

Daily from 06:00 a.m. - 10:00 p.m.
Check-in 1

Exchange, Currencies, Advisory services, Cash service, Payments, Financial transactions


Monday - Friday 08:00 a.m. - 05:00 p.m.
Account openings & consultations relating to investments, finances and individual pension plans.

Phone
+41 (0)44 804 84 84
Fax
+41 (0)44 804 84 94
Website
UBS AG

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