Services for passengers with reduced mobility
Zurich Airport offers support for passengers whose mobility is reduced due to disability or age.
This service is provided by Careport AG and is available free of charge to all passengers with reduced mobility. A member of the Careport team will accompany you from your arrival at the airport to your aircraft or vice-versa. Careport will also transport wheelchairs and ensure that guide dogs are handled correctly.
Preparing for your journey
Please request the necessary assistance when booking your flight. Please state the type of care you require so that the necessary preparations can be made.
Arrival and departure
Various parking options are available to passengers with reduced mobility. Assistance is also available for passengers arriving on public transport.
Departing & arriving
Upon arrival at the airport, proceed to a pick-up point in one of the check-in halls. Careport will collect you from here and accompany you through the security checks and onto the aircraft.
Airport Medical Center
- +41 43 816 60 00
- +41 43 816 56 26
Airport Medical Center Eye Clinic
Airport Medical Center, Eye Clinic Prime Center at Zurich Airport.
- +41 43 816 70 00
- +41 43 816 70 02
For suggestions, praise, criticism or feedback on the service for passengers with reduced mobility, please use our feedback-form.