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Reduced mobility

Services for passengers with reduced mobility

Zurich Airport offers support for passengers whose mobility is reduced due to disability or age.

This service is provided by Careport AG and is available free of charge to all passengers with reduced mobility. A member of the Careport team will accompany you from your arrival at the airport to your aircraft or vice-versa. Careport will also transport wheelchairs and ensure that guide dogs are handled correctly.



Reisende Handicap

Preparing for your journey

Please request the necessary assistance when booking your flight. Please state the type of care you require so that the necessary preparations can be made.


Arrival and departure

Various parking options are available to passengers with reduced mobility. Assistance is also available for passengers arriving on public transport.

Umsteigen Gepäck

Departing & arriving

Upon arrival at the airport, proceed to a pick-up point in one of the check-in halls. Careport will collect you from here and accompany you through the security checks and onto the aircraft.

2 Results

Medical/Dental, Emergencies, PRM Contacts

Airport Medical Center

Daily from 07:30 a.m. - 08:30 p.m.
Prime Center 1

+41 43 816 60 00
+41 43 816 56 26
Medical/Dental, Emergencies, PRM Contacts

Airport Medical Center Eye Clinic

Mon - Fri 08:00 a.m. - 05:30 p.m.
Prime Center 1

Airport Medical Center, Eye Clinic Prime Center at Zurich Airport.

+41 43 816 70 00
+41 43 816 70 02


For suggestions, praise, criticism or feedback on the service for passengers with reduced mobility, please use our feedback-form.