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Ground handling


General information

The ground handling market at Zurich Airport was deregulated on the basis of Directive 96/67/EC.

Following an application and corresponding approval by Flughafen Zürich AG, any interested parties may offer ground handling services at Zurich Airport. Exceptions apply to the restricted fields of freight handling, apron services and baggage handling.

Handling authorisations are divided into self handling and third-party handling authorisations and can be obtained for scheduled/charter and general/business aviation flights, or exclusively for general/business aviation.

For further information on ground handling services, please refer to the document „Ground Handling Authorisations at Zurich Airport“.

Third-party handling terminal

Documents for handling companies that would like to offer third-party ground handling services for scheduled and charter airlines.

Self handling terminal

Documents for scheduled and charter airlines that would like to provide their own ground handling services for their flights.

Third-party handling GABA

Documents for ground handling companies that would like to offer third-party handling services for general and business aviation.

Self handling GABA

Documents for general and business aviation companies that would like to provide their own ground handling services for their flights.

Applicable documents

The legal requirements at Zurich Airport form an integral part of the handling authorisations. (Most legal documents are only available in German. In the case of translated documents, only the German version is binding).

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Advice Handling of Passenger Bridges (pdf, 0.01 MB)Information
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Advice Evacuation Manual (pdf, 0.01 MB)Information
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Winter Operation (pdf, 2.82 MB)Document Winter Operation
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Advice Airport Emergency Plan (pdf, 0.02 MB)Information]
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Advice Airport Security Program (pdf, 0.01 MB)Information
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Advice CUTE (pdf, 0.01 MB)Information on prices for the application
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Advice User Agreement Counter Infrastructure (German) (pdf, 0.01 MB)Advice User Agreement Counter Infrastructure
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Baggage handling (German) (pdf, 1.23 MB)Document on baggage handling
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Terminal Regulation (pdf, 5.90 MB)Zurich Airport
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Regulation on the aviation infrastructure VIL (German) (pdf, 0.55 MB)Document Regulation on the aviation infrastructure VIL
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Freight regulation (German) (pdf, 0.11 MB)Document Freight regulation Zurich Airport
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Customs regulations (German) (pdf, 0.18 MB)Customs Update „Zollvorschriften“
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Ground traffic regulation Update (German) (pdf, 0.22 MB)Document Ground traffic regulation Update - for the non-public airport zone
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Current operating regulations (German) (pdf, 0.18 MB)Current operating regulations dated 30 June 2011 (as of August 2016)
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Ordinance on aviation LFG (German) (pdf, 0.58 MB)Document Ordiance on aviation LFG
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Council directive (pdf, 0.07 MB)on access to the groundhandling market at Community airports
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House regulations (pdf, 1.48 MB)Zurich Airport
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Term of Use Tensators (German) (pdf, 0.43 MB)Document Term of Use Tensators
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Term of Use Mobile Desks, Tables & Walls (German) (pdf, 0.23 MB)Document Term of Use Mobile Desks, Tables & Walls (German)
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Airport Charges Catalogue from September 1, 2016 (pdf, 2.00 MB)Airport Charges Catalogue from September 1, 2016
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