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Facilities & infrastructure

State-of-the-art operational facilities

The check-in areas are located in close proximity to drop-off lanes, car parks and train, tram or bus stations. A combination of conventional check-in desks, check-in kiosks and automated bag drops is available.

Zurich Airport offers 104 gates of which 64 lead to pier stands and 40 provide open stand access via bus. 52 gates are dedicated to Schengen operation and 52 to non-Schengen operation. A further 23 gates enable mixed Schengen/non-Schengen rotations. Currently, one non-Schengen gate offers double deck boarding capability for code F aircraft. A compact terminal design and a sophisticated bag sorting system allow for a minimum connecting time of 40 minutes only.

Apron & runways:
The airport manoeuvring areas are designed to suit all aircraft size categories, thereby making Zurich Airport fully A380-compatible.

De-icing pads:
ZRH offers de-icing services from November to May. Six environmentally friendly de-icing pads are located close to runways for efficient service prior to take-off. In order to ensure minimal delay, planes may also be partially or fully de-iced on the stand. The biodegradable fluid waste is collected in basins before being decomposed in a sustainable manner.

Zurich Airport handles around 500,000 tonnes of air freight and mail per year. Zurich Airport has an ideal size for cargo handling. It is small enough to guarantee short cut-off, transfer and delivery times, but big enough to process large volumes of air freight quickly and efficiently - even during peak times. In addition to efficient processing, special emphasis is placed on protecting and safeguarding goods in the appropriate infrastructure, thereby making Zurich an ideal hub for perishable and valuable goods.

Infrastructure developments:
Zurich Airport invests daily in the maintenance and further development of its existing infrastructure. Around one million Swiss francs are invested every day. 

De-icing Zurich Airport

Airport access

Zurich’s city centre is just a ten-minute ride away with trains running between Zurich Airport and Zurich’s main station every ten minutes. There are regular direct intercity and interregional rail connections to all the main cities within Switzerland and in neighbouring countries.

Zurich Airport offers its passengers, shoppers and employees  19,800 parking spaces of which 75 % are covered The modal split between public and individual transport is 45% private and 55% public. 

Information, services and shops

Zurich Airport offers a wide variety of shopping opportunities, both landside and airside. Convenient airport services include a hotel, fitness centre and spa, airline lounges and information services. Passengers and visitors often require additional information or services they can ask for at one of the information desks, which are combined with the tourist information switzerlandinfo+ in the arrival areas. As well as information services, the Service Center also offers baggage storage, hotel bookings and can assist with the purchase of train tickets.

Service Center

VIP service:
Passengers requiring discretion and time management may make use of Zurich Airport’s VIP service. The Zurich Airport Lounge is located adjacent to the apron and offers guests optimal comfort and privacy in a relaxed and stylish ambiance.

Shopping & duty free:
The landside Airport Center is among one of Switzerland’s largest shopping centres. A wide range of products, extended opening hours and ideal accessibility make it a popular and highly frequented meeting point. The Airside Center boasts inspiring architecture and provides the right ambiance for a pleasant time between flights and, with 86 airside shops, restaurants, bars and cafés is a place where passengers can bridge time between flights. For shorter connections, a duty free pre-ordering service offers additional convenience with pick-up points on arrival, transfer or Departure.