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Zurich Airport – the fastest and the friendliest

For the third time, Zurich Airport has won the Skytrax World Airport Award for the best baggage claim service in the world, as well as an award for the best airport staff in Europe.

Zurich Airport is among the top prize-winners in the Skytrax World Airport Awards 2013: in the “Baggage Delivery” category, first place went to Zurich Airport, followed by Beijing Airport in second place and Tokyo Airport in third. The speedy return of baggage ensures a high level of convenience and short waiting times for passengers.

Zurich Airport also came first in the category “Best Airport Staff Europe”, ahead of Amsterdam Schiphol. This category judges the service quality, friendliness and professionalism of airport staff. And last but not least, Zurich Airport also took the title of best airport worldwide in the “20-30 million passengers” category.

These awards confirm the high standard of passenger services at Zurich Airport.

Skytrax has been presenting the World Airport Awards since 1999. More than twelve million passengers at different airports were surveyed for the 2013 prizes. The awards were presented at the Passenger Terminal Expo at Geneva Airport on 10 April 2013.

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