World Travel Award
For the eleventh time in succession, Zurich Airport has received the prestigious World Travel Award as Europe's leading airport for its customer-friendliness and consistent high quality.
In the European airports category, Zurich Airport won out against seven competitors: Amsterdam, Barcelona, Hamburg, London Heathrow, Lisbon, Munich and Paris Charles de Gaulle.
The evaluation criteria included customer-friendliness and the general quality standards of products and services. Thomas E. Kern, CEO of Zurich Airport, emphasised the excellent cooperation between the airport operator and its partner companies: "This award goes to all the companies at Zurich Airport, as they all contribute to the smooth operations and high quality of our airport."
The World Travel Award has honoured outstanding service providers in the travel and tourism sector since 1993. The contest is advertised internationally, and the prizes awarded by London-based media house World Travel Awards Ltd. The ratings result from an Internet survey of travel experts and the general public.