Awards
Zurich Airport belongs to the world’s leading airports and receives various awards each year for its customer service excellence and its high quality standards.
ACI-ASQ Award
Every year, the international umbrella organisation ACI (Airports Council International) awards the highest possible award for airport operators within the framework of ASQ (Airport Service Quality). With over 340 participating airports in 85 countries worldwide, the ASQ survey has become the leading benchmark for passenger satisfaction.
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ACI-ASQ Award
Year Rank ACI-ASQ Award 2019 No. 1 in Europe in the „25-40 million passengers“ category
2018 No. 1 in Europe in the „25-40 million passengers“ category 2017 No. 3 in Europe 2016 No. 3 in Europe 2015 No. 2 in Europe 2014 No. 5 in Europe 2013 No. 2 in Europe 2013 No. 5 in the world in the „15-25 million passengers“ category 2012 No. 5 in Europe 2011 No. 4 in Europe 2010 No. 3 in Europe 2009 No. 2 in Europe 2008 No. 1 in Europe 2008 No. 2 in the world in the „15-25 million passengers“ category 2007 No. 2 in Europe 2007 No. 3 in the world in the „15-25 million passengers“ category 2006 No. 1 in Europe 2005 No. 2 in Europe
World Travel Award
Founded in 1993, the company is judged by an international jury of hotel and industry experts, mainly from the World Travel and Tourism Council, who award prizes. The awards are presented on an international level in a variety of categories. The categories include hotels, airports, airlines, travel agencies and car rental companies.
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World Travel Award
Year Rank World Travel Award 2020 No. 1 in Europe 2019 No. 1 in Europe 2018 No. 1 in Europe 2017 No. 1 in Europe
2016 No. 1 in Europe 2015 No. 1 in Europe 2014 No. 1 in Europe 2013 No. 3 worldwide 2013 No. 1 in Europe 2012 No. 1 in Europe 2012 No. 5 worldwide 2011 No. 1 in Europe 2011 No. 3 worldwide 2010 No. 1 in Europe 2010 No. 4 worldwide 2009 No. 1 in Europe 2009 No. 4 worldwide 2008 No. 1 in Europe 2007 No. 1 in Europe 2006 No. 1 in Europe 2005 No. 1 in Europe 2004 No. 1 in Europe
Skytrax Award
Skytrax is a British management consultancy that has been conducting surveys on the subjective quality of international airlines and airports worldwide since 1990. Based on the results of those surveys Skytrax presents the awards.
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Skytrax World Airport Awards
Year Rank Skytrax World Airport Award 2020 No. 1 in "Worlds Best Airport Security Processing" category 2020 No. 11 worldwide 2019 No. 1 in the „30-40 million passengers“ category
2019 No. 1 in "Worlds Best Airport Security Processing" category 2018 No. 1 in "World Best Airport Security Processing" category 2017 No. 1 in the „20-30 million passengers“ category 2017 No. 2 in Europe 2017 No. 8 worldwide 2016 No. 1 in "World Best Airport Security Processing" category 2016 No. 1 in the „20-30 million passengers“ category 2016 No. 2 in Europe 2016 No. 7 worldwide 2015 No. 1 in the „20-30 million passengers“ category 2015 No. 2 in Europe 2015 No. 6 worldwide 2014 No. 1 in the „20-30 million passengers“ category 2014 No. 3 in Europe 2014 No. 8 worldwide 2013 No. 1 in the „20-30 million passengers“ category 2013 No. 1 in the „Best Airport Staff Europe“ category 2013 No. 1 in the „baggage delivery“ category 2012 No. 1 in the „20-30 million passengers“ category 2011 No. 2 in Central Europe 2011 No. 1 in the „baggage delivery“ category 2010 No. 2 in Europe 2010 No. 1 in the „baggage delivery“ category 2009 No. 1 in Europe 2009 No. 4 in the world 2008 No. 3 in Europe 2008 No. 8 in the world 2007 No. 2 in Europe 2007 No. 6 in the world