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Contact & feedback form


Do you have any questions about your flight or would you like to ask Flughafen Zürich AG about any other matters? Here you will find the right contact person for any query. We look forward to hearing from you.


Do you have any questions about check-in? Would you like to find out the arrival or departure time of a flight? Are you not sure how much baggage you are allowed to take on your flight? Swissport International Ltd. can assist you over the phone until 10 p.m. Phone 0900 300 313 (Fixed network / CHF 1.99 per minute).

Lost items at the airport

Have you lost something at Zurich Airport? Report it to the Lost & Found office.

Lost baggage

Has your luggage not arrived at your destination? Contact your airline's handling agent. You will find the contact details here. Or simply report the missing items to the Lost & Found office.

Questions and feedback about the airport

If you have any questions about Zurich Airport, please contact Flughafen Zürich AG. We look forward to receiving your comments, praise, criticism, and any other feedback. You will find different ways to contact us in the right-hand column.

Would you like to write to us with your query? Then please complete the enquiry form.

To submit feedback, please use the feedback form.