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Journey to and from the airport

Passengers with reduced mobility

Parking at Zurich Airport is made easier for people with reduced mobility in a number of ways. Assistance is available when arriving/departing by train, bus or taxi.

By car

Passengers and visitors with reduced mobility, who hold a disabled parking card, can benefit from the following park facilitation for their arrival and departure by car.

Individual drop-offs of disabled people
To quickly drop off or pick up passengers with reduced mobility we recommend you to use the zone on departure level and Arrival 1&2 on arrival level. Payment parking cards, which extend the parking time in the mentioned zones to 30 minutes, can be obtained at the information desk in Check In 2, Arrival 1 and Arrival 2. You must insert this card into the ticket machine after you inserted your entry ticket. Parking time in excess of 30 minutes is charged at the usual rate (CHF 1.00 per minute). Specially designated wheelchair parking areas can be found in both curbside lanes (Check-in 1/2 & Arrival 1/2).

The same cards can be obtained at the Pick-up points (meeting point for passengers with reduced mobility) in Check-in 1 and 2. Here no disabled parking card has to be presented.

Regular departures and pick-ups of disabled people
For both curbside lanes on departure level, as well as for the outer curbside lane Arrival 1 & 2, electronic parking permits can be applied for free (Documents: Request for Curbside Lane Permit (German)). This permit entitles the holder to park free of charge, for 30 minutes in the named lanes. Parking time in excess of 30 minutes is charged at the usual rate.

Parking in special parking spaces in the car parks
If you plan to stay at the airport for more than 30 minutes, we recommend you to park your car in one of the car parks. There you find specially designated parking lots for people with reduced mobility. They are located next to the lifts and charged at the regular parking rates. For use only by holders of a valid disabled parking permit.

Car Park Level Number of parking lots
Parking 1 Entry Level (L.2) 10
Parking 2 Entry Level (L.3) 12
Parking 3 Level 01 & Entry Level (L.3) 1 + 7
Parking 6 Level 0 15

By train

The connecting routes between Zurich Airport’s train station and the check-in/arrival halls are wheelchair accessible and covered. Lifts transport guests directly to the platforms and the routes are well-signposted and indicated with tactile markers for the visually impaired.
Right next to the train station in Check-in 3, there is a pick-up point (meeting point for disabled passengers) where you can call Careport AG for assistance. When your train arrives, please ask the train staff to explain or show you where the pick-up point is located.

By bus

The bus station is located directly above Check-in 3. Routes are indicated with tactile markers for the visually impaired. Descend two levels to the pick-up point next to Check-in 3, where you can call Careport AG for further assistance. 

By taxi

Taxis will take you directly to the check-in halls or wait for you outside the arrival halls. 

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