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Journey to and from the airport


Passengers with reduced mobility

Owing to construction work, the drop-off zone is now located on the lower level. Departing passengers can therefore be dropped off outside the terminals. People collecting passengers are asked to use car parks P1-P3. Parking at Zurich Airport is made easier for people with reduced mobility in a number of ways. Assistance is available when arriving/departing by train, bus or taxi.

By car

 

Holders of a disabled parking permit

Passengers with reduced mobility and those transporting them can benefit from easy parking if they hold a disabled parking card. Such parking cards are issued by the cantonal authority to people who are able to present a medical certificate proving that their mobility is severely reduced. Drivers who can prove that they transport people with severely reduced mobility on a regular basis can also apply for this parking card.

Individual drop-offs of disabled persons

Holders of a disabled parking permit can use the drop-off zone on the outer curbside lane. You may park for up to 30 minutes free of charge if you have a disabled parking permit. Please show this permit at the information counter at Check-in 2 or in Arrival 1. You will receive a payment card valid for 30 minutes of free parking time. You must insert this card into the ticket machine after you insert your entry ticket. Parking time in excess of 30 minutes is charged at the usual rate (CHF 1.00 per minute).

Regular drop-offs and pick-ups

Holders of a disabled parking permit can receive a free electronic parking permit for the inner curbside lane. Please apply for this permit using the order form on the right. This permit entitles the holder to park on the inner curbside lane, free of charge, for 20 minutes. Parking time in excess of 20 minutes is charged at the usual rate.

Parking in special parking spaces in the car parks

Specially designated parking spaces for holders of a disabled parking permit are located next to the lifts on the entry level of the car parks. Parking charges are the same as for all other parking spaces.

Passengers with restricted mobility (PRM)

In general, the outer curbside lane at Arrival has drop-off zones rather than parking spaces. You may park here for 5 minutes free of charge. Departing passengers with restricted mobility who are brought to Zurich Airport can have their free parking time extended to 30 minutes. Please show your entry ticket at the Careport counter (in every check-in hall). Parking time in excess of 30 minutes is charged at the usual rate.

By train

The connecting routes between Zurich train station and the check-in/arrival halls are wheelchair accessible and under cover. Lifts transport guests directly to the platforms and the routes are marked with tactile markers for the visually impaired.

Should you need assistance with boarding or disembarking from the train, please inform the Swiss Federal Railway (SBB) Call Center Handicap at least one hour before your train is due to leave.

Swiss residents with reduced mobility who depend on another person for constant assistance are entitled to be escorted by an accompanying person and/or guide dog on the train. In such cases, the accompanying person/dog travels free of charge. You can obtain the necessary permit from the relevant cantonal authority.

Right next to the train station in Check-in 3, there is a pick-up-point where you can call Careport for assistance. When your train arrives, please ask the train staff to explain or show you where the pick-up point is located.

By bus

The bus station is located directly above Check-in 3. Routes are indicated with tactile markers for the visually impaired. Descend two levels to Check-in 3 and the pick-up point where you can call Careport for further assistance. If you intend to travel to the airport by bus, you can contact Zurich Regional Public Transport (ZVV) on the day to find out if and when an easy-access, low-floor bus will be available on your bus route.

By taxi

Taxis will take you directly to the check-in halls or wait for you outside the arrival halls. Contact BTZ (Behindertentaxi Zürich) in advance to order a special taxi for disabled persons with room for wheelchairs.

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